Problems in manufacturing can be traced to many often-interrelated problems, but since people are the major component of most design and operation processes, targeting human error can have can have major rewards. But diagnosing and preventing human error is not easy. It takes detailed analysis into what may be a low-frequency occurrence. Enter the...
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Now more than ever before property managers need a compliance tune-up—especially in light of some confusing fair housing regulatory changes. Case in point, depending on where you operate, pit bulls may now be illegal and marijuana may be A-OK. When it comes to not knowing current laws, simple mistakes could land you in court...
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Human performance errors are the chief cause of quality and production losses in many industries. Luckily, variables that can affect human behavior, including procedures, training, and the workplace environment, can be manipulated—assuming you understand human behavior and the psychology of error. Learning the psychology of error means starting with the importance of motivation and attention,...
Continue readingPoor process and organizational outcomes often stem from poor risk assessment techniques. Personnel involved with risk assessment and management in quality and process control settings need to know which risk assessment and management approaches fit best with different applications so they can pursue their strategic goals more effectively. A sound risk assessment process is...
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Working with HUD is no walk in the park, but you have to play by their rules if you want to be in the game. Owners and agents: Not knowing the “side points” of handling a waiting list after you’ve created one can affect your compliance review, making it difficult to implement policies and...
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Anyone who owns, manages, or advertisers a market-rate property as a “senior community” should be familiar with the HUD’s Housing for Older Persons Act (HOPA). This law dates to the 1980s and offers exceptions to the Federal Fair Housing Act protections for familial status. Maintaining your property’s qualification and compliance with HOPA is critical...
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Poor repair choices and the lack of a good maintenance plan could mean you’re wasting an already-tight property management budget. To add insult to injury, poor strategizing means your staff members are not working as effectively as they could be—and residents may be growing disgruntled. Things don’t have to be this way, assures housing...
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In the world of manufacturing—where deadlines are tight and the demand for quality is high—it can be hard to make decisions with the confidence that you’ve explored every option thoroughly. Time crunches and quality demands won’t go away, affirms organizational excellence expert Duke Okes—but you can learn to make justified decisions efficiently and with...
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Truckload pricing trends show that the current imbalance between supply and demand is sure to continue—which means there will be pressure on general rates for both spot and contract segments. So says transportation industry expert Dave Malenfant in his AudioSolutionz webinar, “How to Estimate and Manage Truckload Pricing in 2019.” The better you understand...
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Every construction contract you sign includes implied obligations—but precisely because they are “implied,” they are often so vague that their application can be difficult to predict. In other words, these implied contract duties can land you in court, jeopardize relationships, and add costs to your projects. You can curb your losses and your litigation...
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